Shipping policy

At Crop Saathi, we are committed to delivering your orders safely and efficiently across India. Please review our shipping policy below.

Order Processing

  • Orders are processed within 24–48 hours of order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During peak seasons, sales, or unforeseen circumstances, processing times may be extended.

Shipping Time

  • Standard delivery typically takes 3–7 business days, depending on your location.
  • Deliveries to remote or hard-to-reach areas may require additional time.
  • Delivery timelines are estimates and may vary due to factors beyond our control.

Shipping Charges

  • Free shipping is available on orders above ₹399.
  • Shipping charges for orders below ₹399 will be calculated at checkout.

Order Tracking

  • Once your order is dispatched, tracking details will be shared via SMS, WhatsApp, or email.
  • Customers can use the provided tracking information to monitor their shipment status.

Delivery Partners

To ensure secure and timely deliveries, Crop Saathi works with reputed courier and logistics partners across India.

Delays and Delivery Exceptions

While we strive to deliver every order on time, delays may occur due to:

  • Adverse weather conditions
  • Natural disasters
  • Public holidays or strikes
  • Transportation disruptions
  • Incorrect or incomplete shipping addresses

In such cases, our customer support team will assist you with updates regarding your shipment.

Damaged or Missing Items

  • If you receive a damaged package, defective product, or if any item is missing, please notify us within 48 hours of delivery.
  • Customers are advised to record an unboxing video, which may be required for verification and claim processing.
  • Claims raised after 48 hours may not be accepted.

Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping information.
  • Additional shipping charges may apply for re-shipping orders returned due to an incorrect address, unavailable recipient, or refusal to accept the package.

Contact Us

For any shipping-related questions or assistance, please contact us:

📞 Phone: +91 94589 05009
📧 Email: cropsaathi@gmail.com
💬 WhatsApp Support: +91 94589 05009

Crop Saathi reserves the right to amend or update this Shipping Policy at any time without prior notice. Customers are encouraged to review this page periodically for any changes.